Citizen CLP-7001 User Manual

USER’SMANUALThermal Transfer Bar Code PrinterCLP-7001CLP-7002CLP-7401

9 ContentsBeforeOperationFCC COMPLIANCE STATEMENT FOR AMERICAN USERS ... 1EMI COMPLIANCE STATEMENT FOR CANADIAN US

10 Contents Chapter3 PaperandRibbon 1 Kinds of Paper ...

11Main FeaturesHigh-speed, high-quality printingThis printer adopts both a direct-thermal and thermal-transfer printing system with the linethermal h

12 Model Description This manual is prepared for the three models, CLP-7001, CLP-7002 and CLP-7401.The main different points on the specifications am

1 Chapter 1Setup 1 Confirmation of Carton Contents2 Part Names and Functions3 Connection to Power4 Connection to a Computer

Chapter 1 Setup21 Confirmation of Carton Contents Check that the following accessories are included with the printer in the cart on.

Chapter 1 Setup32 Part Names and Functions Front view 1 CoverOpens to allow loading of the paper andribbon.2 Control panelTo s

Chapter 1 Setup 4 2 Part Names and Functions Rear view 1 Serial interface connectorTo connect the serial interface cable.2 Paral

Chapter 1 Setup 17 2 Part Names and FunctionsControl panel 1LCDDisplays the current printer status,configuration setting

Chapter 1 Setup 183 Connection to Power 1. Check that the power switch on the printer is turned OFF.2. Connect the connector of the power cord to the

1FCC COMPLIANCE STATEMENTFOR AMERICAN USERSThis equipment has been tested and found to comply with the limits for a Class A digitaldevice, pursuant t

Chapter 1 Setup 194 Connection to a Computer An interface cable is necessary to connect the printer to a computer.To connect the cable, proceed as f

Chapter 2 PrinterOparetion 182 Chapter 2Printer Operation 1 Power On/Off2 Normal Operating Mode3 Printer Setup Mode4 Self-Test Mode5 System M

Chapter 2 PrinterOparetion 19 1PowerOn/OffTurning on the power1. Turn on the power switch on the back of the printer.2.The green LED power indicator

Chapter 2 PrinterOparetion 20 1 Power On/Off Turning off the power1. Turn off the power switch on the back of the p

Chapter 2 PrinterOparetion 21 2 Normal Operating Mode When the power is turned on, the printer enters normal operating mode. The control keysfunction

Chapter 2 PrinterOparetion 22 3 Printer Setup Mode In this mode, the print mode, optional equipment ON/OFF and sensor selections are setup. Control k

Chapter 2 PrinterOparetion 23 3 Printer Setup Mode3. Change the paper gap sensor to the black line sensor with the Feed key. 4. Return to n

Chapter 2 PrinterOparetion 244 Self-Test Mode In this mode, self-test printing is performed. With this test printing, you can check the currentprinte

Chapter 2 PrinterOparetion 254 Self-Test Mode Check the following items in the self-test mode.Check item Cause Remedy Head disconnected Replace he

Chapter 2 PrinterOparetion 26 5 System Maintenance Mode In this mode, the communication, adjustable sensor ON/OFF and sensor voltageselections are se

2EMI COMPLIANCE STATEMENTFOR CANADIAN USERSThis equipment generates and uses radio frequency energy and if not installed and usedproperly, that is, i

Chapter 2 PrinterOparetion 275 System Maintenance Mode 3. Change the paper gap sensor voltage to the black line sensor voltage with the Feed key.

Chapter 2 PrinterOparetion 28 5 System Maintenance Mode ∗1 Native Normally ‘NativeON’ is used. See the Command Reference for details. ∗2 Feed amoun

Chapter 2 PrinterOparetion 296 Returning to Factory Setting To return the configuration already set in the printer setup mode or system maintenance m

Chapter 2 PrinterOparetion 30

Chapter 3 Paper and Ribbon333Chapter 3Paper and Ribbon1 Kinds of Paper2 Media Handling(When Using Front Sensors)3 Media Handling(When Using Adjustable

Chapter 3 Paper and Ribbon34 1 Kinds of PaperItem SpecificationKinds ofpaper• Thermal-transferpaper• Direct-thermal paperThe printer is capable of pri

Chapter 3 Paper and Ribbon35 2 Media Handling(When Using Front Sensors)The front sensors consist of the transparent-type and reflective-type photosens

Chapter 3 Paper and Ribbon363 Media Handling(When Using Adjustable Sensor)The adjustable sensor is the standard for CLP -7001 and CLP-7401 but it is t

Chapter 3 Paper and Ribbon374 Paper SettingThe printer is designed for easy loading of paper. Open the printer cover and set the paper asfollows:1. Pu

Chapter 3 Paper and Ribbon384 Paper Setting4.1 Set the paper flush against the fixed paper guide on the left side.2 Guide the paper positively with th

3Important Safety Instructions1. Read all of these instructions and save them for later reference.2. Follow all warnings and instructions marked on t

Chapter 3 Paper and Ribbon395 Kinds of Ribbon Item SpecificationThis printer uses a solid ink ribbon.• WaxMultipurpose ribbon.• Wax resinMultipurpose,

Chapter 3 Paper and Ribbon406 Ribbon Setting This printer is designed for easy loading of ribbon. Open the printer cover and set the ribbonas follows:

Chapter 3 Paper and Ribbon416 Ribbon Setting5. Turn the knob on the front side in the direction of arrow to remove the slack of the ribbon.6. Push dow

Chapter 3 Paper and Ribbon424Chapter 4Printer Adjustments1 Using Paper Other Thanthe Recommended (Head OffsetAdjustments)2 Using Narrow Paper(Head Pre

Chapter 4 Printer Adjustments431 Using Paper Other Than the Recommended(Head Offset Adjustments)The printer has already been factory-set to the proper

Chapter 4 Printer Adjustments442 Using Narrow Paper(Head Pressure Adjustments)The printer has already been factory-set to the paper width of 112 mm (4

Chapter 4 Printer Adjustments453 Using Narrow Ribbon (Ribbon Tension Adjustments)If ribbon slips or wrinkles during printing, adjust the ribbon tensio

Chapter 4 Printer Adjustments464 Adjustable Sensor (For CLP-7001/7401) ∗ The adjustable sensor is the optional for CLP-7002.Operating procedure:1.

Chapter 4 Printer Adjustments475 CleaningWipe off any foreign matter such as ribbon or paper residue, dust and adhesive substancestuck to the thermal

Chapter 4 Printer Adjustments485 Chapter 5 TTrroouubblleesshhoooottiinngg1 Error Messages2 Power Troubleshooting3 Paper Feed Troubleshooting4 Ribb

4Notice1. Before use, be sure to read this manual. And keep it handy forreference when needed.2. The contents of this manual may change without prior

Chapter 5 TroubleShooting491 Error MessagesWhen there is a problem with the printer:- A buzzer sounds.- The error indicator lights up.- An error messa

Chapter 5 TroubleShooting50 1 Error Messages2 Error indications and corrective actionsIndication Description Corrective

Chapter 5 TroubleShooting51 1 Error MessagesIndication Description Corrective actionsOverHeatCoolingHead overheat Wait

Chapter 5 TroubleShooting52 1 Error MessagesIndication Description Corrective actionsRibonOut Ribbon end Check the cont

Chapter 5 TroubleShooting532 Power TroubleshootingProblem Cause and remedyNo power evenwith power switchturned ON.• Power cord is notproperly connecte

Chapter 5 TroubleShooting543 Paper Feed TroubleshootingProblem Cause and remedyPaper doesn'tfeed.• Wrong paper path.• Mechanism head is open.→ Us

Chapter 5 TroubleShooting554 Ribbon Feed TroubleshootingProblem Cause and remedyRibbon doesn'twind.• Wrong ribbon path.• Ribbon winding direction

Chapter 5 TroubleShooting565 Print TroubleshootingProblem Cause and remedyPrinting doesn'tstart.• Power to the printer is notturned on.• Printer

Chapter 5 TroubleShooting576 Interface TroubleshootingProblem Cause and remedyPrinter doesn'tprint.The following may be the probable causes:Print

Chapter 5 TroubleShooting58

5Indicates a situation which, if not observed and handledproperly, could result in death or serious injury. To prevent personal injury or property da

Appendixes 59APPENDIXES Appendixes 1 Options2 Specifications

Appendixes 601 OptionsFactory and dealer (reseller) options1. Auto-CutterCutting method Rotary cutterMax. thickness of cutpaper 0.25 mm 0.01 inSpe

Appendixes 61• Before use, carefully read and understand the instructions regarding the PCMCIA memory card .• Do not insert or remove the PCMCIA memor

Appendixes 622 SpecificationsMain Specifications Item CLP-7001/7002 CLP-7401Main scanning line density:203 dots/in (8 dots/mm)Main scanning line densi

Appendixes 63 2 Specifications • Main Specifications Item DescriptionBar code on-board may vary depending on the model and destination. See theComma

Appendixes 64 2 Specifications • Main Specifications Item DescriptionUL 1950CSA No. 950120V system120V:U.S.A./ CanadaFCC Part 15 Subpart B class AEN

Appendixes 65 2 Specifications InterfaceThe printer is connected to a computer and prints labels according to the command fromthe computer. Two syste

Appendixes 66 2 Specifications •Interface Specifications3. RS-232C loopback test After connector wiring as shown in the figure, place the printer int

Appendixes 67 2 Specifications • Interface Specifications 4. RS-232C protocol1) X-ON/X-OFF system (see figure)This is a control system in which the

Appendixes 68 2 Specifications• Interface Specifications5. Interface pin assignmentThe serial and parallel pin assignment tables are shown below.Seria

6 Never perform the following. If not avoided, these may cause damage or trouble to the printeror cause the printer to overheat and release smoke a

Appendixes 692 Specifications• Interface SpecificationsParallel interface pin assignment tablePin No. Signal Input/Output Description1 STROBE Input 8-

Appendixes 70 2 SpecificationsExample of Connection to a ComputerWhen RS-232C is used:(IBM PC compatible)Communication control: XON/XOFF or CTS/DTR &q

Appendixes 71 2 SpecificationsTear-Off FunctionThe tear-off function eliminates the waste of labels when tearing manually. It allows the paper toautom

Appendixes 72 2 Specifications•Tear-Off Function2. Tear-off when printing• If set, the tear-off feature will start if no data is transmitted from the

Appendixes 73 2 Specifications•Tear-Off Function3. Tear-off when feeding• The paper is fed to the tear position.• When the manual tearing is needed, t

Appendixes 74 2 SpecificationsCut Position Adjustments• The cut position can be specified with the ‘fnnn’ of the system -level commands. When thetear-

Citizen America Corporation831 S. Douglas Street, Suite 121El Segundo, CA 90245(310) 643-9825U.S.A.Citizen Systems Europe Ltd. Mettinge

7General Precautions1. Prior to operation, read the safety instructions carefully and observe them.2. Do not drop or put foreign matter such as clips

8Precautions When Installing the Printer1. Prior to operation, read the safety instructions carefully and observe them.2. Do not use or store the pri