Citizen iDP-460 User Manual download pdf (Page 10)

iDP-460 Service Manual

- 10 - CITIZEN

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Phenomenon Cause Check Method Remedy

Abnormal sound Faulty connection of the

head connector

Check the connection of

the connector

Connect the connector

properly

ERROR lamp

illuminated

The head does not move

to the home position at

power-on. It does not

move.

Check for any foreign

substance within an

operating range or any

wear of the gear, etc.

Replace the head or

printer mechanism.

The paper is jamming. Turn off and on the

power again.

If there is a shear in

printing, replace the

printer mechanism.

Faulty power supply Check whether the

specified AC adapter is

used.

Use the specified AC

adapter.

Foreign substance in

the gear

Remove the printer

mechanism and check

for any foreign

substance caught in the

gear, head motor gear,

or head moving part.

Eliminate the foreign

substance.

Broken gear Remove the printer

mechanism and check

for any breakage of the

gear, head motor gear,

or head moving part.

If broken, replace the

printer mechanism.

Shear in printing

Low supply voltage Check the supply

voltage with a tester,

etc.

Use the specified supply

voltage.

1 2 ... 5 6 7 8 9 10 11 12 13 14 15 ... 23 24

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