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Citizen iDP-460 User Manual Page 9

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iDP-460 Service Manual
- 9 - CITIZEN
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Phenomenon Cause Check Method Remedy
Faulty power supply Check whether the
specified AC adapter is
used.
Use the specified AC
adapter.
Faulty mounting or
connection of the
printer mechanism
Check mounting and
connection of the
printer mechanism.
Mount the printer
mechanism properly.
No printing
Faulty printer
mechanism
Replace the printer
mechanism.
Faulty power supply Check whether the
specified AC adapter is
used.
Use the specified AC
adapter.
Non-recommended
paper is used.
Replace it with the
specified paper.
Faulty ink ribbon. Check wear and tear of
the ink ribbon.
Replace the ink ribbon.
Thin printing color
Low supply voltage Check the supply
voltage with a tester,
etc.
Use the supply voltage
within the specified
range.
Faulty connection of the
printer mechanism
Check whether a
printer mechanism
cable is properly
connected.
Connect the printer
mechanism cable
properly.
Foreign substance is
attached to the printing
head.
Check the head for any
adhered foreign
substance.
Dip a cotton swab or
soft cloth in ethyl
alcohol and wipe away
the foreign substance.
Missing dots
Faulty printing head Replace the printing
head or printer
mechanism.
Faulty power supply Check whether the
specified AC adapter is
used.
Use the specified AC
adapter.
Badly blurred
printout
Foreign substance is
attached to the printing
head.
Check the head for any
adhered foreign
substance.
Dip a cotton swab or
soft cloth in ethyl
alcohol and wipe away
the foreign substance.
Faulty printing paper Check whether the
paper meets the
specifications.
Replace it with the
specified paper.
Low supply voltage Check the supply
voltage with a tester,
etc.
Use the supply voltage
within the specified
range.
Bad printing
quality
Faulty ink ribbon Check wear and tear of
the ink ribbon
Replace the ink ribbon.
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