Citizen CLP-7401 User Manual Page 59
- Page / 84
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Chapter 5 Troubleshooting
53
minimum values of the sensor reading voltage
must be 0.8 V or more.
Sensor adjustments and check of paper
characteristic (voltage checking) can be
performed with the Maintenance mode.
1 Error
Messages
Indication Description Corrective actions
RibonOut Ribbon end Check the contents and clear with the Stop
key.
Install the ribbon.
Check that ribbon winds properly.
Correct the faulty setting of the print mode
(direct-thermal or thermal-transfer).
OverHeat PCB overheat Turn off the power and reset the printer. If this
recurs, contact our service personnel.
Fan stop Fan stops Check for fan stop caused by the problems
such as foreign matter in the air vent.
Automatically returned if the fan turns again.
If disassembling is needed to remove foreign
matter or the problem cannot be resolved,
contact our service personnel.
OP Err Option board
abnormal
Turn off the power and reset the printer. If this
recurs, contact our service personnel.
Cut Err Auto-cutter abnormal
(such as poor
engagement)
Check the contents and clear with the Stop
key.
If this cannot be cleared, turn off the power
and remove foreign matter from the auto-
cutter.
If this recurs, contact our service personnel.
ROM Err ROM checksum error Turn off the power and reset the printer. If this
recurs, contact our service personnel.
RAM Err RAM check error Turn off the power and reset the printer. If this
recurs, contact our service personnel.
- - System error (such
as timer or CPU
malfunction)
First protect the system, then turn off the
power and reset the printer. If this recurs,
contact our service personnel.
- FOR AMERICAN USERS 2
- FCC COMPLIANCE STATEMENT 2
- EMI COMPLIANCE STATEMENT 3
- FOR CANADIAN USERS 3
- DES UTILISATEURS CANADIENS 3
- SAFETY INSTRUCTIONS 6
- ¾ must be strictly observed ! 6
- General Precautions 8
- Before Operation 10
- 11
- Main Features 12
- Model Description 14
- Chapter 1 15
- CAUTION 16
- 2 Part Names and Functions 17
- Control panel 19
- 3 Connection to Power 20
- 4 Connection to a Computer 21
- Chapter 1 Setup 22
- 1 Power On/Off 24
- ON LINE 26
- 3 Printer Setup Mode 27
- 4 Self-Test Mode 29
- →Section 1 Chapter 30
- 5 System Maintenance Mode 32
- S/I Init 35
- S Mainte 35
- Paper and Ribbon 36
- 1 Kinds of Paper 37
- 2 Media Handling 38
- Direction of paper feed 39
- Size of paper 39
- 4 Paper Setting 40
- 5 Kinds of Ribbon 43
- 6 Ribbon Setting 44
- 2 Using Narrow Paper 50
- 3 Using Narrow Ribbon 51
- 4 Adjustable Sensor 52
- 5 Cleaning 54
- Troubleshooting 55
- 1 Error Messages 56
- Chapter 5 Troubleshooting 57
- 2 Power Troubleshooting 61
- Adjustments, Chapter 4 64
- 6 Interface Troubleshooting 66
- 1 Options 67
- 2 Specifications 67
- 1 Options 68
- 25.4 mm 70
- ±0.254 mm 70
- ±0.01 in 70
- 2 Specifications 71
- Appendixes 73
- 3. RS-232C loopback test 74
- 5. Interface pin assignment 76
- 1. Turning Tear ON/OFF 80
- 2. Tear-off when printing 81
- Paper position sensor 81
- Print head 81
- Peeling (manual tearing) 81
- 3. Tear-off when feeding 82
- 4. Priority order 82
- 55.9(2.2) 83
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